Help Center

Here you can find answers to the most common questions. Just click on the "Help" button, at the bottom of this page, on the right, to find the correct answers to your questions. You can also contact our Support Center on


Contact us quickly and easily via email. Send an e-mail to , our customer service would be happy to assist you.


Both on your phone or your PC, clicking the Help button at the bottom of this page, on the right, you have the possibility to chat in real time with our customer service (during the online support time) and get quick answers to your questions.


In addition, it's possible to contact our customer service by phone at +49 (0) 7243 - 5247 - 0 from Monday to Friday (except holidays), from 10:00 to 17:00.


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